Miniverse Lifestyle Home Décor

Features:

• MAKE IT MINI LIFESTYLE™ HOME: Miniverse is THE Lifestyle! All new DIY Make It Mini Lifestyle™ Home items to make, set, display, and collect!
• UNBOX IT: Each ball comes with realistic mini items and accessories to make your own mini replicas of your favorite lifestyle and home decor pieces! From plants, to bird houses, to flowers, each package is a SURPRISE so you won't know which mini you have until you unbox it!
• MAKE IT: Compare the contents of your package with the included collector's guide, to see which mini you have. Follow the instructions card on the back to make your mini.
• SET IT: Once you've finished creating your mini items that include resin, set your replica in any UV light (like the sun) until the resin has hardened. Once it's set, you've got a collectible ready for display!
• DISPLAY IT: Our Miniverse Lifestyle Home Capsules doubles as a display for your minis! Place your mini on the shelf of your capsule, and for the minis that have hanging features, you have the option to hang them as well!
• REMIX IT: Still feeling crafty? Mix and match your minis to create your own Miniverse Remixes. Duplicates are welcome in the Miniverse!
• COLLECT THEM ALL: The fun doesn't stop there! Your finished replica is not the only item worth collecting. The mini accessories and packaging are just as cute and collectible. From mini replica versions of plant pots, to mini bird food, and mini vases - there are over 100+ unique Make It Mini Lifestyle™ Home Series 1 replica items, packages, and accessories to collect and create your very own mini collectibles.
• SO MANY LIFESTYLE HOME MINIS: Collect all the Make It Mini Lifestyle™ Home Series 1 minis! Visit the MGA's Miniverse Store to shop and learn more about all the MAKE IT MINI™ creations you can collect!

Last updated: November 2024

1. How to return an Item purchased at B&M.

1.1. Customer Satisfaction is our top priority. If you are not happy with a purchase you make at one of our stores, simply return the product in its original condition with proof of purchase within 30 days and we’ll give you a full refund or replacement. 

1.2. Our Refund policy is in addition to and does not affect your statutory rights.

2. Entitlement to a refund

2.1. As not all our stores sell Home and Garden products, we request that any unwanted products are returned with proof of purchase to the original store which the product was purchased from. Wallpaper, paint, flooring & garden centre products - B&M Stores (bmstores.co.uk)

2.2. Customers are advised that refunds, exchanges, and credit notes will only be given where receipt of purchase is provided. To qualify for a refund or replacement, products need to be complete with all components and original packaging. 

2.3. B&M and Heron can only accept returns from the purchasing customer.

2.3.1. When returns will be accepted:

• In the case that a product is broken or damaged without knowing at point of purchase
• If the product is unusable and not fit for purpose
• If the product is not what was advertised or does not match the seller’s description

3. Conditions apply to some products:

3.1. Some products are subject to specific return conditions unless they are damaged or faulty at the time of purchase:

• Audio/DVD and Computer Games: Refunds and exchanges are not available for these items. However, if the product is faulty, you may return it with your receipt within 30 days for an exchange of the same title
• Perishable Goods (Food and Drink, including Pet Food/Drink): Due to factors beyond our control that can impact the quality of perishable items once the supply conditions are broken, these goods cannot be returned.
• Personal Grooming Products: For hygiene and safety reasons, we do not accept returns on cosmetics, underwear, or swimwear.
• Bedding: Mattresses, mattress toppers, duvets, and pillows can only be returned if they are unused, in their original packaging, and in a resaleable condition.
• Plants: Plant products cannot be returned unless they are proven to be faulty by the supplier.
• Electrical Goods: Customers have 12 months from the date of purchase to return any faulty electrical items, provided proof of purchase is available.
• Gift Cards: Returns are not accepted for gift cards.

4. Processing Returns

4.1. Once the product has been returned, approved refunds will be processed using the original method of payment.

5. Contact Information

5.1. For all return queries please visit the store where your product was purchased, the store team will be able to advise on your refund query.

5.2. Contact details of the B&M stores can be found at Find Your Nearest B&M Store - Store Locator (bmstores.co.uk).

5.3. Contact details of Heron Foods stores can be found at https://heronfoods.com/storelocator/

5.4. For further queries, please contact the B&M Customer services team, available at customerservices@bmstores.co.uk or contact on 0330 838 9000

5.5. For Heron queries, please contact the Heron customer services team, available at customerservices@heron.com, or contact on 0345 603 7300

6. Third Party Returns

6.1. This returns policy applies to purchases made directly from B&M Retail Ltd. If you purchased your item from a third-party retailer, please refer to their returns policy.