Chill Factor Slushy Maker

People of all ages that love slushies and long-lasting super chilled drinks, should be able to make their own, using the ingredients they want, when they want …To do this, we invented Rapid Freeze Technology™ (that’s R-F-T for short) It’s simply amazing, and amazingly simple. Just freeze, squeeze and enjoy! And there you have it – delicious slushies in seconds made the way YOU want!

SIMPLE TO USE - No ice, no blenders, no mess! The ChillFactor slushy maker is so easy to use - all you have to do is put it in the freezer, wait for it to freeze then add your preferred chilled drink and squeeze! Right before your eyes you will see slushy appear in seconds! Once you have made your slushy you can use the reusable spoon straw included to enjoy! The ChillFactor Slushy Maker is transportable so you can enjoy your slushy anywhere once made!

THE INGREDIENTS YOU CHOOSE - With ChillFactor YOU are in control of what ingredients you use meaning you’ll always know exactly what’s in your slushy drink. ChillFactor is a great way to get kids in the kitchen, encouraging them to have fun exploring, and learning about different ingredients. You can create slushies’ from all your favourite chilled drinks. Use natural fruit juices to make yummy and healthy slushies. You can even create delicious frozen yoghurt and ice cream treats - mix in fruit pieces and decorate with toppings! We encourage you to explore different flavour combinations -the possibilities are endless!

REUSABLE - The ChillFactor Slushy Maker is reusable. Simply wash in warm soapy water after each use, re freeze and its ready for you to make your next slushy. Use your slushy maker time and time again – with ChillFactor the fun never ends! Our ChillFactor products are all super simple and safe to use. It’s all the fun without any of the hassle!

FUN FOR ALL THE FAMILY - People of all ages can enjoy ChillFactor! Kids will absolutely love the ability to make super quick home-made slushy treats. And for a more adult take on slushies, it’s perfect for creating slushy cocktails for parties and BBQ’s! The ChillFactor slushy maker is the perfect present for all the family!

Last updated: November 2024

1. How to return an Item purchased at B&M.

1.1. Customer Satisfaction is our top priority. If you are not happy with a purchase you make at one of our stores, simply return the product in its original condition with proof of purchase within 30 days and we’ll give you a full refund or replacement. 

1.2. Our Refund policy is in addition to and does not affect your statutory rights.

2. Entitlement to a refund

2.1. As not all our stores sell Home and Garden products, we request that any unwanted products are returned with proof of purchase to the original store which the product was purchased from. Wallpaper, paint, flooring & garden centre products - B&M Stores (bmstores.co.uk)

2.2. Customers are advised that refunds, exchanges, and credit notes will only be given where receipt of purchase is provided. To qualify for a refund or replacement, products need to be complete with all components and original packaging. 

2.3. B&M and Heron can only accept returns from the purchasing customer.

2.3.1. When returns will be accepted:

• In the case that a product is broken or damaged without knowing at point of purchase
• If the product is unusable and not fit for purpose
• If the product is not what was advertised or does not match the seller’s description

3. Conditions apply to some products:

3.1. Some products are subject to specific return conditions unless they are damaged or faulty at the time of purchase:

• Audio/DVD and Computer Games: Refunds and exchanges are not available for these items. However, if the product is faulty, you may return it with your receipt within 30 days for an exchange of the same title
• Perishable Goods (Food and Drink, including Pet Food/Drink): Due to factors beyond our control that can impact the quality of perishable items once the supply conditions are broken, these goods cannot be returned.
• Personal Grooming Products: For hygiene and safety reasons, we do not accept returns on cosmetics, underwear, or swimwear.
• Bedding: Mattresses, mattress toppers, duvets, and pillows can only be returned if they are unused, in their original packaging, and in a resaleable condition.
• Plants: Plant products cannot be returned unless they are proven to be faulty by the supplier.
• Electrical Goods: Customers have 12 months from the date of purchase to return any faulty electrical items, provided proof of purchase is available.
• Gift Cards: Returns are not accepted for gift cards.

4. Processing Returns

4.1. Once the product has been returned, approved refunds will be processed using the original method of payment.

5. Contact Information

5.1. For all return queries please visit the store where your product was purchased, the store team will be able to advise on your refund query.

5.2. Contact details of the B&M stores can be found at Find Your Nearest B&M Store - Store Locator (bmstores.co.uk).

5.3. Contact details of Heron Foods stores can be found at https://heronfoods.com/storelocator/

5.4. For further queries, please contact the B&M Customer services team, available at customerservices@bmstores.co.uk or contact on 0330 838 9000

5.5. For Heron queries, please contact the Heron customer services team, available at customerservices@heron.com, or contact on 0345 603 7300

6. Third Party Returns

6.1. This returns policy applies to purchases made directly from B&M Retail Ltd. If you purchased your item from a third-party retailer, please refer to their returns policy.